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6 Steps To Successfully Use Social Media To Drive Sales

Updated: Feb 8

The great news about this is that these tips really do work. However like all things in life, they come with a couple of caveats:

  1. These tips are going to take time to implement into your marketing. They will require thought, effort, and time.

  2. You are providing a service or product that people have a genuine need or a desire for.

If you are satisfied that you can fulfil both of these requirements, then it’s time for us to get started.

How to write a mouth-wateringly good social media caption

1. Write In An Authentic Voice

Social media marketing is about recreating the experience of interacting with your business in real life to help you build awareness of your brand, convert conversations into sales and create and nurture trust. So if you want to be successful at it, authenticity is the secret sauce that will set your brand apart. Crafting content in an authentic voice allows you to truly represent your brand's values, personality, and story. According to Forbes, 90% of millennials say authenticity is important to them when deciding which brands they support which underscores the significance of authenticity in building connections with your audience.

Authenticity also resonates with consumers who crave transparency and sincerity in their interactions with brands. A survey by Label Insight found that 94% of consumers are likely to be loyal to a brand that offers complete transparency, including ingredients, sourcing practices, and other product information. This desire for transparency extends to social media interactions, where consumers expect brands to be genuine and forthright.

By speaking authentically, you create an emotional bond with your audience, fostering engagement and driving customer loyalty. In a crowded marketplace, authenticity is not just a buzzword—it's the key ingredient that makes your brand stand out and leaves a lasting impression on your audience.

2. Grab attention from the beginning

Social media platforms truncate captions after a few lines, making it crucial to grab attention from the beginning of your post. According to research by Buffer, the first three lines of your caption receive the most engagement. Therefore, it's essential to include your "hook" right at the start. This could be a thought-provoking question or a compelling statement that intrigues the reader. By front-loading your caption with captivating content, you can pique the interest of your audience and encourage them to read on. Save the main content for later in the post to maintain reader interest and engagement throughout.

3. Tell a story

By adding in anecdotes that help to paint a picture of your business or sharing your opinion on a current event, you can add a little personality to your posts. Try to avoid playing it too safe or being overly neutral as this will prohibit you from standing out.

And remember to make it delicious! In the realm of social media marketing for food and drink businesses, employing descriptive language that appeals to all five senses is paramount for capturing audience attention and fostering engagement. According to a study by Nielsen, 90% of information transmitted to the brain is visual, emphasising the importance of compelling imagery coupled with descriptive text. By invoking the senses of taste, smell, sight, touch, and sound through vivid language, you can recreate the multi-sensory experience you audience is craving to immerse them in your brand story. This not only enhances the memorability of the content you've taken so much time out of your busy day to create, but also facilitates a deeper connection with your audience, driving brand loyalty and advocacy over time.

4. Provide Value

Research indicates that 60% of people are more likely to consider or contact a business when their social media content includes educational information (Sprout Social). By offering valuable and relevant content, such as cooking tips, recipe ideas, nutritional insights, or behind-the-scenes glimpses, you can establish your food or drink business as a trusted authority in it's niche and forge a deeper connection with your audience.

Remember, providing value goes beyond promoting products or offering discounts; it entails delivering content that resonates with the interests and needs of your target market, ultimately driving greater engagement and loyalty for them. Therefore, prioritising value-driven content that speaks directly to your target customer is essential for cultivating meaningful relationships with customers and driving business growth.

5. Include a Call To Action or Question

Approach your social media marketing as if it is a conversation you would have in person. By this we mean that each post should have a clear purpose and indicate what action it is you want the person reading it to take, whether that's as simple as sharing their opinions, visiting a website, participating in a giveaway, or making a purchase. By explicitly prompting your audience to take specific actions, you can effectively direct thier behaviour and drive meaningful interactions.

Research shows that posts with call to actions or questions receive significantly higher engagement rates compared to those without (HubSpot). For instance, a study by AdRoll found that including CTAs in Facebook ads resulted in a 285% increase in click-through rates. That's quite the impact wouldn't you agree? And that's because calls to action create a sense of urgency and purpose in social media content, enhancing its effectiveness in growing brand awareness, driving sales and nurturing that invaluable brand trust.

6. Use Hashtags

By creating a hashtag for your business which you use in all your posts, it can help you to improve your online marketing as a whole. If you have your own hashtag (it can be as simple as your business name if you are having trouble coming up with something quirky), it can help your brand reach more people. Use it with every picture you post across all social platforms so that your customers follow suit.

Hashtags are particularly relevant when it comes to Instagram. When used correctly they can make your posts more discoverable, helping you to grow your reach, engagement and following by showing your content to the people who will be most interested. They are sort of like the SEO of social media, functioning like keywords that help your content appear in certain searches. However, in order to be successful, you need to be strategic about what hashtags you use and how you use them.

Avoid using hashtags that have a following of over 1 million people. For a small business particularly, it will be harder for you to stay relevant in this search. Aim for a combination of branded (i.e. that signature hashtag you created for your business), community (used by people in the same industry as you, as well as influencers you might want to attract), product, and other relevant trending hashtags. Try and use the following formula:

  • 8 to 10 hashtags specific to your industry with a following of of between 100,000 and 1 million

  • 8 to 10 10 hashtags specific to your industry with a following of of between 10,000 and 100,00

  • Up to 5 hashtags specific to your business

To find out how Conquer Digital can help you increase sales for your food or drink business while saving time and money, book a complimentary Discovery Call. Let's chat about your goals, challenges and how our tailored approach can propel your business forward.

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